The Acuity Blog

Product, Industry and Acuity Culture Insights

The Unsung Hero of ELM Software (we love them!)

The Unsung Hero of ELM Software (we love them!)

Acuity dedicates many resources to guarantee that we offer innovative and powerful solutions for corporate legal and claims departments. Yet one resource remains the unsung hero of the process – our QA team. Often thought of only as the bug-finders of the...

5 Reasons Companies Choose Acuity ELM Over The Competition

5 Reasons Companies Choose Acuity ELM Over The Competition

We know you have big jobs to do. We’re here to increase efficiency and keep you focused on the big picture. We also know you have a ton of vendors to choose from. With Acuity turning 25 in 2020, we have worked with multiple industries, developed best practices,...

Enjoy Immediate Benefits with an ELM System

Enjoy Immediate Benefits with an ELM System

The practice of manually shuffling paper for legal case management has about seen its day, and now software is available to revolutionize that work for your department. Automating the functions of your in-house corporate legal departments requires robust enterprise...

Best Practices for your Customer Advisory Board

Best Practices for your Customer Advisory Board

The most important part of ensuring that your company is successful is customer satisfaction - if the customer experience isn't perfect, or your customer is unhappy, your business could fail. However, those businesses that implement a Customer Advisory Board can get...

Best Practices for Creating Billing Guidelines

Best Practices for Creating Billing Guidelines

Outside counsel billing guidelines (legal billing guidelines) offer an excellent way for your legal department to detail and outline its expectations of your vendors and outsourced law firms. Often, however, despite your taking the time to craft billing guidelines...

Budget Now for Enterprise Legal Management Software in 2020

Budget Now for Enterprise Legal Management Software in 2020

At least 70% of in-house legal departments are considering adopting a legal management system in 2020.  Now’s the time to factor this purchase into your 2020 budget.  Here’s why: Improve Your Bottom Line Acuity clients have reduced their legal spend by up to 30% in...

Get Your Team On Board with New ELM Software

Get Your Team On Board with New ELM Software

Advancements and innovations in tech and information technology (IT) have become major forces driving improved delivery of expert legal services. The increased adoption of innovative legal technology is paving the way for accelerated improvements and efficiency in the...

Best Practices for Enforcing Legal Hold

Best Practices for Enforcing Legal Hold

Best practices for enforcing legal hold A legal hold is a step in the e-discovery process that is concerned with the good faith efforts of preserving evidence. It is the mechanism used by opposing parties to preserve potentially relevant information that could be...

ROI When Using an Enterprise Legal Management System

ROI When Using an Enterprise Legal Management System

In today's business environment, in-house corporate legal departments must work faster, smarter and more efficiently, and the best way to do that is by automating their processes. The old methods of collaborating and working by email and spreadsheets are obsolete....

What Does your IT Department Need to Know about an ELM System?

What Does your IT Department Need to Know about an ELM System?

Don't leave your IT department out of the loop when you choose and implement your ELM system. This should be obvious, but you'd be surprised by how many corporate legal departments neglect this essential step. Whether it's your first ELM system or a replacement for...

8 Topics To Include In A Successful ELM Software RFP

8 Topics To Include In A Successful ELM Software RFP

You’re new at the company and have been tasked with implementing Legal Ops solutions. Or, your department has had the same software for years, it’s dated, and you know there are better options available. Worse yet, your vendor is sunsetting your current software and...

That’s a wrap! Acuity’s CLOC 2019 Recap

That’s a wrap! Acuity’s CLOC 2019 Recap

At this year’s CLOC Vegas Institute, the energy level was high, and the possibilities were endless. We kicked off the conference with opening remarks from Mary O’Carroll that proved legal ops has a very bright future. It is not a trend or a fad. It’s here to stay....

Acuity ELM Scores Big

Acuity ELM Scores Big

RICHMOND,Va., May 8, 2019 /PRNewswire/ -- Acuity ELM, a leading provider of cloud-based enterprise legal management software announced its latest product feature today – The Acuity Firm Scorecard. First to the market, the Firm Scorecard uses top KPIs to dynamically...

Do You Need A Legal Budgeting Tool?

Do You Need A Legal Budgeting Tool?

Have you ever wondered why your outside counsel struggle to provide you with solid budgets for the cases they are assigned? Considering most “like” cases typically require the same amount of work, clients find it difficult to understand why their firms cannot provide...

Top Reasons to Implement Matter Management in 2019

Top Reasons to Implement Matter Management in 2019

I read recently that at least 70% of small in-house legal departments are considering adopting a matter management system. My initial reaction? “Smart folks.” Here’s why: You’ll keep the information that’s important to you. With Acuity ELM you can create customized...

6 Steps for Choosing Corporate ELM Software

6 Steps for Choosing Corporate ELM Software

Here is a detailed, step-by-step approach, for selecting an ELM solution based on your legal department and your company’s business needs. Assemble Your Team. Picking an ELM solution for your company requires the right players to be assembled at the beginning of the...

Why Benchmarking is Important to Acuity

Why Benchmarking is Important to Acuity

Many corporate legal departments are starved for meaningful comparative data to help assess capabilities and performance, and then identify areas for improvement and reduced costs. At Acuity, we understand the importance of benchmarking and continue to look for ways...

The Most Needed Legal Technology Feature in 2019

The Most Needed Legal Technology Feature in 2019

Tired of keeping track of all your emails? Want to improve communication with your legal departments and outside counsel? So far in 2019, we have heard an astounding need for technology communication assistance for legal departments and outside counsel. Here at...

Acuity ELM Puts Your Information at Your Fingertips

Acuity ELM Puts Your Information at Your Fingertips

We all know that Analytics and Reporting are much more than nice-to-haves; they’re essential to the success of your business. Without them, it’s impossible to accurately judge how well you’re managing your caseload, as well as the vendors you’ve employed as part of...

4 Tips To Drive A Successful Adoption Of ELM Technology

4 Tips To Drive A Successful Adoption Of ELM Technology

When it comes to ELM technology, there’s never been a better time to make your initial investment or upgrade your legal eBilling, matter management, and legal analytics experience. Competition has increased, entrenched vendors continue to consolidate and...

A Legal Technology Recap for 2018

A Legal Technology Recap for 2018

Happy New Year! Acuity ELM had a very productive year and welcomed some great new clients. We launched new dashboards, Legal Hold, Vendor Management, Accruals,  our AI feature – Acuity Insights and more. So now let's recap the most discussed topics this past year in...

Acuity ELM Offers Advanced Security Protocols

Acuity ELM Offers Advanced Security Protocols

Responding to overwhelming concerns from the legal community, Acuity ELM recently announced the release of a multi-factor authentication feature for clients on its 4.1 platform. Acuity’s solution meets the standards set forth by NIST and HIPPA, providing an additional...

5 Reasons Financial Services Clients Love Acuity ELM

5 Reasons Financial Services Clients Love Acuity ELM

Acuity ELM is uniquely positioned to meet the challenges facing law departments in the Financial Services industry.  Matter Management, eBilling, and Analytics are intertwined to provide clients with comprehensive oversight into their legal operations – from matter...

Top 5 Features Your Legal Hold Software Should Have

Top 5 Features Your Legal Hold Software Should Have

A powerful legal hold solution offers a quick and highly cost-effective way to excel your automated workflows. Reduce the ever-present risk of costly court cases and let the software take on the burden of tracking, notification, collection, and follow-up. In order to...

Why Can’t We Get A Good Budget? Legal Budgeting Tools To The Rescue

Why Can’t We Get A Good Budget? Legal Budgeting Tools To The Rescue

Have you ever wondered why your local counsel struggle to provide you with solid budgets for the cases they are assigned? Considering most “like” cases typically require the same amount of work, clients find it difficult to understand why their firms cannot provide accurate budgets for new “like” cases. The reason is quite simple, actually…

The Dangers of Inefficient Matter Management

The Dangers of Inefficient Matter Management

The business of matter management – keeping track of the cases, documents, witnesses and invoices that are an integral part of your department’s day-to-day operations – has changed dramatically over the last few years. What was once an arduous…

The Best Way to Track Accruals and Why it’s Important

The Best Way to Track Accruals and Why it’s Important

Live accruals show you what is happening with your outside counsel activities and spend, while it is happening. Live accruals are, therefore, significantly more effective at ensuring billing accuracy and reducing spend versus static…

How to Review an Invoice – 7 Easy Essential Steps

How to Review an Invoice – 7 Easy Essential Steps

As any lawyer who has spent time in-house will tell you, local counsel invoice review is a tedious and time-consuming task. Here are 7 key steps to making the review process as efficient and productive as possible. The first – and most important – step…

Can Your ELM Technology Stack Flex These Four Essential Muscles?

Can Your ELM Technology Stack Flex These Four Essential Muscles?

When it comes to ELM technology, there’s never been a better time to make your initial investment or upgrade your legal e-billing and matter management experience. Competition has increased, entrenched vendors continue to consolidate and forward-thinking disruptors are leveraging twenty first century technology stacks to design client experiences tailored for first-time adopters and smaller legal…

Combat Over-Billing with Legal eBilling Technology

Combat Over-Billing with Legal eBilling Technology

Overbilling. Churning. It’s an awkward topic. No one likes to discuss it, and more importantly, no one wants to consider that their own local counsel is practicing seedy billing practices. And even when it’s suspected, it’s difficult to prove. Now more than ever, corporate legal and insurance claims departments are strapped with tight budgets…

Eliminate eBilling Conflicts with Law Firm & Timekeeper Management

Eliminate eBilling Conflicts with Law Firm & Timekeeper Management

You’re in-house and are enjoying the success of the top notch local counsel you hired to assist with your cases. You’re elated and boasting to your superiors what a win this has been for the company. Then you receive the first invoice from your winning firm, and the celebration comes to a sudden and abrupt…

Acuity’s Exclusive Mass Tort Software Tackles the High-Volume Invoicing Challenges of Mass Tort Defense

Acuity’s Exclusive Mass Tort Software Tackles the High-Volume Invoicing Challenges of Mass Tort Defense

Our Mass Tort Software Tackles the High-Volume Invoicing Challenges of Mass Tort Defense with Exclusive Batch Processing Technology Acuity has the ONLY e-billing, claims management and reporting software solution designed to address the advanced workflow complexities faced by legal teams that coordinate and administer mass tort defense strategies. Acuity’s Mass Tort flexible SaaS platform is…

Are You Extracting The Full Value From Your Legal eBilling Management System?

Are You Extracting The Full Value From Your Legal eBilling Management System?

E-Billing has come a long way since its inception, and today, many corporate legal and insurance claims departments depend on e-billing solutions to manage the complexities of the legal invoicing process. If you’re among those using our legal practice management system and e-billing for your legal management process, you’re undoubtedly enjoying the ability to manage…

The Thing We All Like to Hate: Hourly Bill Audits | Take 2

The Thing We All Like to Hate: Hourly Bill Audits | Take 2

How Efficient Are You? Client B: “Partner A spent way too much time drafting this status letter. It is a standard letter that should have taken him at most 0.5 hours to update– not the 0.8 hours that he billed. Writing off 0.3 as inefficient” Partner A: “Client B seeks my professional legal advice and…

Acuity’s New Industry-Leading 4.0 Platform Wows New Clients

Acuity’s New Industry-Leading 4.0 Platform Wows New Clients

Acuity ELM’s 4th generation platform includes tools designed to tackle the critical challenges facing in-house legal teams. We’re excited to offer our clients leading-edge technology and round the clock resources through our updated intuitive, friendly, and responsive interface. Analytics + Business Intelligence: our advanced reporting…

Top 8 Questions You Should Be Asking Your Firms In 2018

Top 8 Questions You Should Be Asking Your Firms In 2018

2017 was transformative – to say the least. In the world of Enterprise Legal Management, discussion ricocheted from issue to issue: from data analysis to business intelligence to AI; from security breaches to “10 step” cybersecurity programs; from diversity/equality initiatives to strict enforcement of sexual harassment policies…

That Thing We All Like to Hate: Hourly Bill Audits | Take 1

That Thing We All Like to Hate: Hourly Bill Audits | Take 1

Comments I hear more frequently than I’d like: Law firm A: “Client B uses e-billing tools and audit services to cut my bills arbitrarily – simply to reduce its legal spend with no consideration given to the value of my services.” Client B: “Law firm A always inflates its invoice – adding extra time, expenses…

Annual Surveys – Why They Work

Annual Surveys – Why They Work

Feedback is important. Consistent, authentic, actionable feedback is priceless. Every year at Acuity we solicit survey responses from our client and firm customers, asking for feedback on everything from site-specific likes and dislikes, new features or current feature enhancements, even job responsibilities, motivators…

Expert Expenses – Controlling Skyrocketing Costs

Expert Expenses – Controlling Skyrocketing Costs

As I meet with corporate counsel around the country, there’s one theme that keeps repeating: “my legal expert fees are out of control – sky-rocketing – how can I better manage my expert expenses?” A recent article from the ABA Journal stated that the price for experts “can run to six figures. ‘An expert witness…

LeGuard and Acuity ELM® Launch Legal Bill LIVE

LeGuard and Acuity ELM® Launch Legal Bill LIVE

Legal technology innovator LeGuard integrates live activity, spend and accruals tracking tool with Acuity’s v4.0 enterprise legal management platform Richmond, VA, June 28, 2017, /PRNewswire-iReach/ — Acuity ELM, a leading provider of cloud-based enterprise legal management (“ELM”) software…

Acuity Analytics: Turning Legal Data Into Actionable Insight

Acuity Analytics: Turning Legal Data Into Actionable Insight

As a Client Relationship Manager here at Acuity, I love advocating on behalf of my customers – so much so that recently I’ve been feeling more like a Business Intelligence Consultant. As I kick off my blogging adventure, you will hear me talking (and writing) a lot about Acuity Analytics. My clients are all about…

Acuity ELM® Launches v4.0 Enterprise Legal Management Platform

Acuity ELM® Launches v4.0 Enterprise Legal Management Platform

First and only cloud-based provider to deliver configurable tools designed specifically for small legal teams and first-time adopters of enterprise legal management software Acuity ELM, a leading provider of cloud-based enterprise legal management (“ELM”) software to corporate legal and insurance claims…

Calculating ROI for ELM Software

Calculating ROI for ELM Software

ELM software ROI is looking increasingly favorable for small and mid-size legal teams. Matter management is a big reason why. As a product and marketing geek, I’m perpetually focused on return on investment. Whether it’s time, money or energy, how does that commitment translate…

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