The Acuity Blog

Product, Industry and Acuity Culture Insights

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New Scorecards for Advanced Legal Spend Control

Corporate legal and insurance departments struggle to determine how to benchmark their firms, how to encourage more efficiency / better outcomes, and how to choose the best firm or attorney to handle a specific matter in a specific region. Historically, these...

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4 Tips To Drive A Successful Adoption Of ELM Technology

When it comes to ELM technology, there’s never been a better time to make your initial investment or upgrade your legal eBilling, matter management, and legal analytics experience. Competition has increased, entrenched vendors continue to consolidate and...

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4 Ways COVID-19 and Work from Home is Changing Legal Ops

We are now seven months into the COVID-19 pandemic and our lives have been forced to settle into a new normal. One of the changes precipitated by the pandemic has been a dramatic increase in the flexibility of where many of us work. While relegated to a select few...

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The Best Way to Track Accruals and Why It’s Important

Live accruals show you what is happening with your outside counsel activities and spend, while it is happening. Live accruals are, therefore, significantly more effective at ensuring billing accuracy and reducing spend versus static…

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Top 5 Features Your Legal Hold Software Should Have

A legal hold is a legal mandate to inform all parties and potential evidence custodians that litigation is imminent or anticipated of the need to preserve potentially relevant information that paper documents and electronically stored information (ESI) must not be...

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Budget Now for Enterprise Legal Management Software in 2021

A legal management system is key to keeping your legal team connected, which is more important now than ever. Now’s the time to factor this purchase into your 2021 budget. Here’s why: Improve Your Bottom Line Acuity clients have reduced their legal spend by up to 30%...

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Why Every Business Needs a Legal Hold Plan

A legal hold is a notification sent from the legal team to call for the preservation of documentation and data in light of on-going litigation. Holds can be triggered by criminal charges, subpoenas, audits and other legal situations. Legal holds are designed to...

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6 Tips for Selecting Enterprise Legal Management Software

The legal industry isn’t exempt from the impact of government lockdowns, quarantines and widespread financial hardship. However, there’s one major plus side of the outbreak for the industry: A new digital age is being ushered into the legal world. With so much of our...

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What Makes a Successful ELM Software Implementation

 While adopting new legal software can significantly benefit your legal department, you must first tackle the hurdle of implementation. With issues ranging from faulty user onboarding to inadequate training, poor implementation can waste the valuable time and...

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Benefits of an Automated Matter Management System

At the heart of any effective legal department are communication and collaboration. This is especially true for matter management, the process of gathering, reporting on, organizing and tracking legal work. Why collaboration matters Collaboration tools are a necessity...

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Cheers! Acuity ELM Celebrates 25th Anniversary in 2020

Since our inception in 1995, we have been the industry leader for enterprise legal management software. We've been providing transformative legal management tools for the past 25 years for claims and legal ops teams that help reduce spend, increase productivity, and...

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5 Important Metrics to Manage a Legal Workload and Reduce Costs

Traditionally, tracking metrics and going over the fine details of performance weren't tasks that legal departments were concerned about. However, as legal operations grow more complex and in-house teams are challenged with balancing costs and increasing workloads,...

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The Dangers of Inefficient Matter Management

The business of matter management – keeping track of the cases, documents, witnesses and invoices that are an integral part of your department’s day-to-day operations – has changed dramatically over the last few years. What was once an arduous…

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4 Essential Attributes When Reviewing ELM Technology

When it comes to ELM technology, there’s never been a better time to make your initial investment or upgrade your legal e-billing and matter management experience. Competition has increased, entrenched vendors continue to consolidate and forward-thinking disruptors are leveraging twenty first century technology stacks to design client experiences tailored for first-time adopters and smaller legal…

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How Acuity Supports A Remote Legal Department

New risks and challenges are presenting themselves every day as legal teams are more dispersed than ever before. Having more remote workers increases the liability and risk of your sensitive information being compromised. Not to mention manual handling matters,...

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Acuity GreenRoom – Experience Our Software in Real Time

Our software is built to support Legal Operations, Claims and Risk departments. We create smarter solutions to help you manage budgets, costs, create increased efficiencies and outside counsel spend and engagement. The GreenRoom is your opportunity to experience our...

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5 Tips for Improving Productivity in Your In-house Legal Team

Increasing workloads in the legal department can make it seem as though the work is never done. Juggling cases, holds, regulations, and pressure on the bottom line, your legal team could fall behind. When your team is struggling against their high volume of work, team...

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Mitigating Risk Through Early Response and Technology

Sound familiar? Your favorite outside counsel firm includes non-billable expenses or duplicate line items on its invoice, or their newest associate bills for several hours getting up to speed on the case the firm has been working on for months. It's up to you to...

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Top Legal Tech Conferences to Attend in 2020

Pack your bags, fill your hydro flask and grab your AirPods. The legal tech conference season (or year) is about to start! Here at Acuity, we love having the opportunity to meet new people and visit our clients. Conferences give us the opportunity to hear new trends,...

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Get the Most Out of Your Legal e-Billing System in 2020

e-Billing has come a long way since its inception, and today, many corporate legal and insurance claims departments depend on e-Billing solutions to manage the complexities of the legal invoicing process. If you’re among those using an enterprise legal management...

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The Unsung Hero of ELM Software (we love them!)

Acuity dedicates many resources to guarantee that we offer innovative and powerful solutions for corporate legal and claims departments. Yet one resource remains the unsung hero of the process – our QA team. Often thought of only as the bug-finders of the...

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5 Reasons Companies Choose Acuity ELM Over The Competition

We know you have big jobs to do. We’re here to increase efficiency and keep you focused on the big picture. We also know you have a ton of vendors to choose from. With Acuity turning 25 in 2020, we have worked with multiple industries, developed best practices,...

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Enjoy Immediate Benefits with an ELM System

The practice of manually shuffling paper for legal case management has about seen its day, and now software is available to revolutionize that work for your department. Automating the functions of your in-house corporate legal departments requires robust enterprise...

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Best Practices for your Customer Advisory Board

The most important part of ensuring that your company is successful is customer satisfaction - if the customer experience isn't perfect, or your customer is unhappy, your business could fail. However, those businesses that implement a Customer Advisory Board can get...

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Best Practices for Creating Billing Guidelines

Outside counsel billing guidelines (legal billing guidelines) offer an excellent way for your legal department to detail and outline its expectations of your vendors and outsourced law firms. Often, however, despite your taking the time to craft billing guidelines...

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Get Your Team On Board with New ELM Software

Advancements and innovations in tech and information technology (IT) have become major forces driving improved delivery of expert legal services. The increased adoption of innovative legal technology is paving the way for accelerated improvements and efficiency in the...

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Best Practices for Enforcing Legal Hold

Best practices for enforcing legal hold A legal hold is a step in the e-discovery process that is concerned with the good faith efforts of preserving evidence. It is the mechanism used by opposing parties to preserve potentially relevant information that could be...

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ROI When Using an Enterprise Legal Management System

In today's business environment, in-house corporate legal departments must work faster, smarter and more efficiently, and the best way to do that is by automating their processes. The old methods of collaborating and working by email and spreadsheets are obsolete....

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What Does your IT Department Need to Know about an ELM System?

Don't leave your IT department out of the loop when you choose and implement your ELM system. This should be obvious, but you'd be surprised by how many corporate legal departments neglect this essential step. Whether it's your first ELM system or a replacement for...

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8 Topics To Include In A Successful ELM Software RFP

You’re new at the company and have been tasked with implementing Legal Ops solutions. Or, your department has had the same software for years, it’s dated, and you know there are better options available. Worse yet, your vendor is sunsetting your current software and...

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That’s a wrap! Acuity’s CLOC 2019 Recap

At this year’s CLOC Vegas Institute, the energy level was high, and the possibilities were endless. We kicked off the conference with opening remarks from Mary O’Carroll that proved legal ops has a very bright future. It is not a trend or a fad. It’s here to stay....

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Acuity ELM Scores Big

RICHMOND,Va., May 8, 2019 /PRNewswire/ -- Acuity ELM, a leading provider of cloud-based enterprise legal management software announced its latest product feature today – The Acuity Firm Scorecard. First to the market, the Firm Scorecard uses top KPIs to dynamically...

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Do You Need A Legal Budgeting Tool?

Have you ever wondered why your outside counsel struggle to provide you with solid budgets for the cases they are assigned? Considering most “like” cases typically require the same amount of work, clients find it difficult to understand why their firms cannot provide...

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Top Reasons to Implement Matter Management in 2019

I read recently that at least 70% of small in-house legal departments are considering adopting a matter management system. My initial reaction? “Smart folks.” Here’s why: You’ll keep the information that’s important to you. With Acuity ELM you can create customized...

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6 Steps for Choosing Corporate ELM Software

Here is a detailed, step-by-step approach, for selecting an ELM solution based on your legal department and your company’s business needs. Assemble Your Team. Picking an ELM solution for your company requires the right players to be assembled at the beginning of the...

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Why Benchmarking is Important to Acuity

Many corporate legal departments are starved for meaningful comparative data to help assess capabilities and performance, and then identify areas for improvement and reduced costs. At Acuity, we understand the importance of benchmarking and continue to look for ways...

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The Most Needed Legal Technology Feature in 2019

Tired of keeping track of all your emails? Want to improve communication with your legal departments and outside counsel? So far in 2019, we have heard an astounding need for technology communication assistance for legal departments and outside counsel. Here at...

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Acuity ELM Puts Your Information at Your Fingertips

We all know that Analytics and Reporting are much more than nice-to-haves; they’re essential to the success of your business. Without them, it’s impossible to accurately judge how well you’re managing your caseload, as well as the vendors you’ve employed as part of...

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A Legal Technology Recap for 2018

Happy New Year! Acuity ELM had a very productive year and welcomed some great new clients. We launched new dashboards, Legal Hold, Vendor Management, Accruals,  our AI feature – Acuity Insights and more. So now let's recap the most discussed topics this past year in...

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Acuity ELM Offers Advanced Security Protocols

Responding to overwhelming concerns from the legal community, Acuity ELM recently announced the release of a multi-factor authentication feature for clients on its 4.1 platform. Acuity’s solution meets the standards set forth by NIST and HIPPA, providing an additional...

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5 Reasons Financial Services Clients Love Acuity ELM

Acuity ELM is uniquely positioned to meet the challenges facing law departments in the Financial Services industry.  Matter Management, eBilling, and Analytics are intertwined to provide clients with comprehensive oversight into their legal operations – from matter...

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Why Can’t We Get A Good Budget? Legal Budgeting Tools To The Rescue

Have you ever wondered why your local counsel struggle to provide you with solid budgets for the cases they are assigned? Considering most “like” cases typically require the same amount of work, clients find it difficult to understand why their firms cannot provide accurate budgets for new “like” cases. The reason is quite simple, actually…

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How to Review an Invoice – 7 Easy Essential Steps

As any lawyer who has spent time in-house will tell you, local counsel invoice review is a tedious and time-consuming task. Here are 7 key steps to making the review process as efficient and productive as possible. The first – and most important – step…

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Combat Over-Billing with Legal eBilling Technology

Overbilling. Churning. It’s an awkward topic. No one likes to discuss it, and more importantly, no one wants to consider that their own local counsel is practicing seedy billing practices. And even when it’s suspected, it’s difficult to prove. Now more than ever, corporate legal and insurance claims departments are strapped with tight budgets…

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Eliminate eBilling Conflicts with Law Firm & Timekeeper Management

You’re in-house and are enjoying the success of the top notch local counsel you hired to assist with your cases. You’re elated and boasting to your superiors what a win this has been for the company. Then you receive the first invoice from your winning firm, and the celebration comes to a sudden and abrupt…

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Acuity’s Exclusive Mass Tort Software Tackles the High-Volume Invoicing Challenges of Mass Tort Defense

Our Mass Tort Software Tackles the High-Volume Invoicing Challenges of Mass Tort Defense with Exclusive Batch Processing Technology Acuity has the ONLY e-billing, claims management and reporting software solution designed to address the advanced workflow complexities faced by legal teams that coordinate and administer mass tort defense strategies. Acuity’s Mass Tort flexible SaaS platform is…

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Are You Extracting The Full Value From Your Legal eBilling Management System?

E-Billing has come a long way since its inception, and today, many corporate legal and insurance claims departments depend on e-billing solutions to manage the complexities of the legal invoicing process. If you’re among those using our legal practice management system and e-billing for your legal management process, you’re undoubtedly enjoying the ability to manage…

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The Thing We All Like to Hate: Hourly Bill Audits | Take 2

How Efficient Are You? Client B: “Partner A spent way too much time drafting this status letter. It is a standard letter that should have taken him at most 0.5 hours to update– not the 0.8 hours that he billed. Writing off 0.3 as inefficient” Partner A: “Client B seeks my professional legal advice and…

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Acuity’s New Industry-Leading 4.0 Platform Wows New Clients

Acuity ELM’s 4th generation platform includes tools designed to tackle the critical challenges facing in-house legal teams. We’re excited to offer our clients leading-edge technology and round the clock resources through our updated intuitive, friendly, and responsive interface. Analytics + Business Intelligence: our advanced reporting…

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Top 8 Questions You Should Be Asking Your Firms In 2018

2017 was transformative – to say the least. In the world of Enterprise Legal Management, discussion ricocheted from issue to issue: from data analysis to business intelligence to AI; from security breaches to “10 step” cybersecurity programs; from diversity/equality initiatives to strict enforcement of sexual harassment policies…

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That Thing We All Like to Hate: Hourly Bill Audits | Take 1

Comments I hear more frequently than I’d like: Law firm A: “Client B uses e-billing tools and audit services to cut my bills arbitrarily – simply to reduce its legal spend with no consideration given to the value of my services.” Client B: “Law firm A always inflates its invoice – adding extra time, expenses…

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Annual Surveys – Why They Work

Feedback is important. Consistent, authentic, actionable feedback is priceless. Every year at Acuity we solicit survey responses from our client and firm customers, asking for feedback on everything from site-specific likes and dislikes, new features or current feature enhancements, even job responsibilities, motivators…

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Expert Expenses – Controlling Skyrocketing Costs

As I meet with corporate counsel around the country, there’s one theme that keeps repeating: “my legal expert fees are out of control – sky-rocketing – how can I better manage my expert expenses?” A recent article from the ABA Journal stated that the price for experts “can run to six figures. ‘An expert witness…

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LeGuard and Acuity ELM® Launch Legal Bill LIVE

Legal technology innovator LeGuard integrates live activity, spend and accruals tracking tool with Acuity’s v4.0 enterprise legal management platform Richmond, VA, June 28, 2017, /PRNewswire-iReach/ — Acuity ELM, a leading provider of cloud-based enterprise legal management (“ELM”) software…

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Acuity Analytics: Turning Legal Data Into Actionable Insight

As a Client Relationship Manager here at Acuity, I love advocating on behalf of my customers – so much so that recently I’ve been feeling more like a Business Intelligence Consultant. As I kick off my blogging adventure, you will hear me talking (and writing) a lot about Acuity Analytics. My clients are all about…

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Acuity ELM® Launches v4.0 Enterprise Legal Management Platform

First and only cloud-based provider to deliver configurable tools designed specifically for small legal teams and first-time adopters of enterprise legal management software Acuity ELM, a leading provider of cloud-based enterprise legal management (“ELM”) software to corporate legal and insurance claims…

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